Ground 125A Bondo Travellers Building, Bondo Kisumu Road.
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+254105159533
+254105159533
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What certifications and compliance measures does Expertech adhere to?Expertech Electricals operates in full compliance with the Energy Act of 2019 and all relevant Kenyan electrical safety regulations. Our electricians are certified and experienced, ensuring work is completed to the highest safety standards. We provide Wiring Certificates of Completion upon project completion, certifying that the work meets all safety requirements.
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Does Expertech require clients to sign any legal agreements?Yes, depending on the nature and scope of the project, Expertech may require clients to sign certain legal agreements, including: Work Contract Agreement: This outlines the terms and conditions of the project, including scope, payment schedule, and responsibilities of both parties. Non-Disclosure Agreement: This protects confidential information shared during the project. Disclaimer Policy: This outlines the limits of our liability and disclaims certain warranties.
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What is Expertech's service delivery process?Expertech's service delivery process includes: Inquiry and Site Visit: Expertech receives an inquiry and schedules a site visit to assess the client's needs. Quotation and Agreement: Expertech provides a detailed quotation. If accepted, a work contract is signed outlining the scope of work, payment terms, and timelines. Project Execution: Expertech procures materials and mobilizes a team to execute the project as per the agreed-upon specifications.
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Does Expertech offer maintenance services?Yes, Expertech offers preventative and corrective maintenance services for electrical and solar systems.
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Does Expertech provide warranties on their work?Yes, we offer Warranty services on certain products and services like power purchase agreements and our solar PV packages
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What are Expertech's payment terms?Expertech's payment terms are outlined in the work contract agreement. Kindly Visit the downloads page to download and view our work contract agreement containing the payment terms
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What are Expertech's data privacy policies?Expertech is committed to protecting customer privacy and adheres to the data protection principles outlined in their Privacy Policy. You can request access to or correction of your personal information held by Expertech.
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What services does Expertech Electricals offer?Expertech Electricals provides a comprehensive range of electrical services, including: Electrical Installations: From new construction wiring to renovations and upgrades for residential, commercial, and industrial properties. Solar Power Solutions: Design, supply, and installation of solar photovoltaic (PV) systems for homes and businesses. Electrical Maintenance: Regular inspections, troubleshooting, and repairs to ensure electrical systems operate safely and efficiently. Energy Audits: Assessments to identify energy-saving opportunities and provide recommendations for improving efficiency. Wiring Certification: Completion and submission of wiring certificates, ensuring compliance with safety regulations.
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Does Expertech offer free quotes for projects?Yes, Expertech provides free, no-obligation quotes for all our electrical and solar services. You can request a quote by filling out our online inquiry form for electrical installations and solar works or by contacting us directly.
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What information is needed to get an accurate quote?To provide you with the most accurate quote, we'll need some details about your project, such as: Type of service: Specify the electrical service you require (e.g., new installation, repair, solar system). Project scope: Describe the extent of the work (e.g., number of rooms, square footage, solar system capacity). Location: Provide your property address for accurate assessment and site visit scheduling (if needed). Contact Information: Your name, phone number, and email address.
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Does Expertech have a service delivery charter that outlines its commitments to clients?Absolutely. Expertech is committed to providing high-quality services and customer satisfaction. Our Service Delivery Charter outlines our promises to clients, including: Timely and efficient service delivery. Clear communication and transparency throughout the project. Qualified and experienced electricians. Competitive pricing and value for money. Adherence to safety regulations and standards.
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What is Expertech's policy on refunds?Our refund policy is outlined in detail in our Refund Form. Generally, refunds are considered on a case-by-case basis and are subject to certain conditions, such as project completion status and adherence to contractual terms.
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Does Expertech have a refund policy?Expertech has a refund policy in place.
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Is Expertech compliant with relevant industry regulations?Expertech operates in accordance with the Energy Act of 2019 and relevant Kenyan regulations.
